E-commerce

Apply modern data science techniques to establish unbiased indicators that provide predictive insights for dynamic pricing, customer segmentation, product recommendations, and behavioral analytics.

Data Driven Solutions

Our Method

  • Create a modern data warehouse that unifies
    customer data, website analytics, and enriched 3rd
    party consumer data.
  • Apply data science algorithms to discover the
    predictive indicators the underlie customer behavior
    and optimal engagement processes.
  • Integrate these insights in real-time to capitalize on
    predicted customer behavior.

Your Results

  • Improve customer targeting and segmentation
  • Personalized product recommendations
  • Onsite behavioral analytics
  • Increase repurchases with loyalty programs
  • Higher margins with dynamic pricing
  • Advanced marketing analytics

Unified Customer Insights

Machine learning provides comprehensive predictions across the customer life cycle.



Analytics
Customer Segmentation

Influencing customer behavior is based on finding similarities
in different customer types. Identifying specific systematic
groups of customers can make marketing more precise.
Machine Learning is excellent at finding patterns in large sets
of data.


Behavioral Analysis

Behavioral Analysis is a system to help marketers better
understand how and why buyers act, as well as make more
accurate predictions based on that information. Analysis of
raw event data provides a more complete insight that
exposes opportunities to influence performance indicators.

Products
Chatbots

A well trained chatbot can reduce customer engagement
costs while increasing customer convenience. Conversational
marketing has been proven to increase conversion rates
while driving specific user behavior that is trackable. Chatbots
can be deployed at scale to engage customers in real-time.


Recommenders

Targeted and specific automated recommendations increase
cross-product conversion. A couple popular recommendation
models are derived from user-specific content-based data or
collaborative filtering, which identifies similarity between
groups of customers that made different purchases.

Make Machine Learning Work for You

Data science projects are complex and require a range of technical skills to ensure successful outcomes. Blue Orange offers full-service development to increase the delivery of cutting-edge data insights.

We leverage the latest tools to accelerate the end-to-end analytic process and dramatically improve analytic productivity and information governance generating better business decisions.