Two engineers pairing at a laptop
What we do

Agents that reach production, not demos.

Impressive demos rarely survive contact with operations.

Software that runs a whole workflow across your systems, with a person reviewing the exceptions. Built with the controls, governance and monitoring that keep it running in production.

Your systems
OracleSalesforceMicrosoft 365HubSpot
ClaudeAgent
Guardrails · permissions, limits, audit
  • Read
  • Decide
  • Act
Context layer · rules, documents, dataSee the full architecture ↓
We build on
ClaudeDatabricks
Runs in your cloud
AWS
Azure
SOC 2 Type II
What we build

Real work, done at machine speed.

Agents that complete real multi-step tasks across your systems, measured against the work they replace.

  1. Finance and back-office automation

    Close, reconciliation, and AP and AR workflows with audit trails.

  2. Customer service agents

    Agents that resolve tickets end to end, with handoff to humans.

  3. Document processing and extraction

    Read, classify and act on contracts, claims and filings.

  4. Operations and supply chain agents

    Monitor, decide and act on exceptions across the chain.

Reference architecture

How we build an agent.

An agent sits on your systems and your context layer, works inside guardrails, and hands a person anything it can't stand behind. It runs in your own cloud account on AWS, Google Cloud or Azure.

01Your systems
  • OracleSalesforceMicrosoft 365HubSpot
  • Email and documents
  • Tickets and queues
  • ERP and finance
02Trigger
A task arrivesA new email, document, ticket or record starts the workflow; the agent picks it up from the queue.
03The agent
ClaudeIn your cloud account
Guardrails · permissions, limits and a full audit trail
  • Scoped permissions
  • Read-only by default
  • Rate and spend limits
  • Audit log
  • Evals before release
  1. ReadPulls the records it needsNever more than its role allows
  2. DecideApplies your rulesCode computes any figure that must be right
  3. ActDoes the workDrafts, updates and routes, every step logged
Context layer · your rules, documents and data, so it reasons from your facts
  • Your rulesPolicies and thresholds, written down
  • Your documentsContracts, procedures and past decisions, indexed
  • Your dataReached through scoped tools, never copied in
Evals and tracing on every runRuns on the models and cloud your security team approves
04Review and act
  • Review gateA person approves anything the agent is unsure of
  • Write backUpdates land in the systems of record
  • MonitoringAccuracy, cost and exceptions tracked after launch
What we build here

It reads what the task needs, applies your rules with code for anything that must be exact, and does the work: a draft, an update or a routed exception.

In production at Exactera

The agent reads incoming client documents, extracts the key entities and figures, and proposes how each maps into Exactera's data model.

Read the case study
Runs in your cloud
  • AWS
  • Google Cloud
  • Microsoft Azure
Your account, your data, your security controls. We build it; you own it.
How it works

Follow one order through it.

An agent is software that works a task from start to finish: it reads the records it needs from your systems, decides each step against your rules, does the work, and hands a person anything it can't source or isn't sure about. In a Build engagement we pick one workflow, map every step and exception with the people who run it, connect the agent to your systems, write the rules and checks it runs against, and run it beside your team until its output matches theirs. Switch who does the steps below: the same order, a person at every step or one review at the end.

Software runs the repeatable steps; a person approves the one that does not match.

  1. Your systems1. The order arrivesThe same PDF, picked up on arrival.Permissions: reads only what it is allowed to
  2. The context layer2. The agent reads it against the context layerPart numbers, prices, terms and stock, checked line by line.The dataThe documentsThe rulesConfidence: below the threshold, a person
  3. Your systems3. The agent keys it into the ERPStructured, checked, with the confirmation drafted.Limits: nothing above the approval limit
  4. People and agentsReview gate: A person approves the exceptionThe one order that does not match, with the diff in front of them.Review: the action shown before it is final
ModelsClaudeOpenAIFoundationDatabricksSnowflakedbtCloudAWS
Fetching fromNetSuiteOracleSalesforceHubSpotMicrosoft 365EpicDocuSignPitchBookDatasiteamong others
1 reviewsame day· one order, the same company, agents doing the steps
Governed dataRetrieval and contextAgents with review gatesEvals and observabilityRuns in your cloud
Start from where you are

Start from where you are.

Most teams start with one workflow that eats expert hours, not with a platform.

  1. 01Documents pile up waiting to be readAn agent reads, classifies and extracts, and routes only the exceptions to a person.Referral to admission went from 3 to 5 days to under 24 hours.Elara Caring
  2. 02Analysts spend the week collecting, not decidingAn agent does the first-pass research and hands the team a package to review.First-pass research per company went from 4 to 6 hours to under 30 minutes.Bregal Sagemount
  3. 03Experts rewrite the same thing by handAn agent drafts to your standard, checks its own work, and a person signs off.13,035 requirements rewritten and scored in about 4 hours instead of about 2,170 engineer hours.Ford Motor Company
Client workflows

Workflows we have moved.

Private equity firmConsumer-focused fund

CIM review cycles 4x faster

Reviewing a confidential information memorandum

BeforeBy hand
After4x faster
Analysts read each CIM end to end
Agent extracts terms, financials and risks
Key terms re-keyed into the model
Populates the model and flags gaps
The whole deal team works the queue
The deal team reviews the exceptions
Reads fromPitchBookIntapp DealCloudDatasiteRuns onClaudeDatabricks
Case study
How it is governed

Autonomy with controls, in production.

Agentic AI is easy to prototype and hard to operate. The gap between a demo and a system you can run in production is governance, reliability and the discipline to keep a human in the loop where it matters.

  1. Human in the loop

    Approval gates, guardrails and escalation paths, so people stay in command of consequential decisions.

  2. Evaluation and monitoring

    Evaluation suites, tracing and monitoring that prove an agent works, and keep proving it after launch.

  3. Decision records

    Continuous checks with reviewable, defensible decision records.

  4. Deliberate autonomy

    We meet you at the right level of autonomy and progress deliberately, never shipping autonomy before the controls are ready.

Questions

Common questions.

What does Blue Orange mean by agentic automation?

Autonomous systems that plan and act across your operations, from task automation to multi-agent orchestration, deployed with human-in-the-loop controls, governance and production monitoring. The aim is agents that reach production, not demos: agents that complete real multi-step tasks across your systems, measured against the work they replace.

What kinds of AI agents does Blue Orange build?

Four kinds. Finance and back-office automation: close, reconciliation, and AP and AR workflows with audit trails. Customer service agents that resolve tickets end to end, with handoff to humans. Document processing and extraction that reads, classifies and acts on contracts, claims and filings. Operations and supply chain agents that monitor, decide and act on exceptions across the chain.

How does Blue Orange keep AI agents safe in production?

With approval gates, guardrails and escalation paths, so people stay in command of consequential decisions. Evaluation suites, tracing and monitoring prove an agent works and keep proving it after launch, and continuous checks leave reviewable, defensible decision records. We never ship autonomy before the controls are ready.

Why do most AI agent projects stall after the demo?

Agentic AI is easy to prototype and hard to operate. The gap between a demo and a system you can run in production is governance, reliability and the discipline to keep a human in the loop where it matters. We meet you at the right level of autonomy and progress deliberately.

How long does it take to put an agent into production?

It depends on the workflow. Exactera's document agent was built in a four-week sprint, with experts reviewing its work from day one. Larger systems take longer, so we build one workflow first, run it beside the team until its output matches theirs, then widen.

Has Blue Orange put AI agents into production?

Yes. Elara Caring's intake pipeline reads scanned referrals, extracts patient details and routes only the exceptions to a person, which cut referral-to-admission time from days to under 24 hours. Bregal Sagemount's sourcing system profiles and scores companies against the firm's criteria, 7x more researched a week. Exactera's document agent cut client data mapping time 60%. All three run at Level 3 (L3).

Next step

Put agents to work, safely.